Virtual Care Options in BC: What Patients Need to Know

Telehealth has transformed how British Columbians access primary care. Many clinics across the province now offer virtual appointments via phone or video — often with shorter wait times than in-person visits. Virtual visits are appropriate for a wide range of concerns, including colds and flu, prescription renewals, mental health check-ins, skin conditions, follow-up appointments, and lab result reviews. Virtual care is not appropriate for chest pain, severe injuries, strokes, or any condition requiring a physical examination. Yes, virtual appointments with your family doctor or nurse practitioner are covered by the BC Medical Services Plan (MSP), just like in-person visits. On Find a Doctor BC, you can filter for clinics offering virtual or hybrid care. Look for the "Virtual Available" tag on clinic listings, or use the Virtual Care filter in our search.